We accept returns and exchanges within 14 days from the date you receive your order, provided that the product is in its original condition, unused, and with all its tags and original packaging.
Please note that the shipping company does not allow inspecting the order upon delivery; therefore, the product is only checked after it has been received within the specified period (14 days). If there is any issue with the product, you can contact customer service and send clear photos for review so that we can take the appropriate action.
We are here to assist you and ensure you have the best shopping experience.
If you would like to check whether your product is eligible for exchange, please email us at [email protected] with your order number and contact details, or contact us.